Supervisory Skills for Leaders
No manager looks forward to approaching employees about job-performance problems, yet few tasks are more important. Supervising People- The Essential Skills for Leaders will help you and identify communication barriers, performance issues and difficult employees. Learn the skills you need to address the difficult issues and improve team productivity.
Module One: Introduction to Supervision
Module Two: Workplace Communication
Module Three: Performance Coaching
Module Four: Handling Difficult Employees
Module Five: Team Building